Terms of service

1. Overview

This website is operated by DILEMMA. Throughout the site, the terms “we”, “us” and “our” refer to DILEMMA.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions, you may not access the website or use any services.


2. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country of residence.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not transmit any viruses or malicious code.

A breach of these Terms will result in immediate termination of your access to our services.


3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.


4. Accuracy of Information

We are not responsible if information available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.


5. Products and Services

Certain products may be available exclusively online and in limited quantities.

We reserve the right to:

  • Limit quantities of any products

  • Discontinue products at any time

  • Modify product descriptions or pricing without notice

We do not guarantee that the quality of any products will meet your expectations beyond what is described.


6. Pricing & Payment

All prices are displayed in Euros (€) unless otherwise specified.

We reserve the right to modify prices at any time without notice.

We may refuse or cancel any order if fraud or unauthorized activity is suspected.


7. Third-Party Tools & Links

We may provide access to third-party tools or links.

We are not responsible for examining or evaluating the content or accuracy of third-party materials and shall not be liable for any harm or damages related to their use.


8. User Comments & Submissions

If you submit comments, suggestions, or other materials, you agree that we may use them without restriction.

We are not obligated to:

  • Maintain comments in confidence

  • Pay compensation

  • Respond to submissions

We reserve the right to remove content deemed unlawful, offensive, or inappropriate.


9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


10. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes

  • To violate international or local regulations

  • To infringe upon intellectual property rights

  • To harass, abuse, or discriminate

  • To upload malicious code

We reserve the right to terminate access for violating these prohibitions.


11. Disclaimer of Warranties & Limitation of Liability

We do not guarantee uninterrupted, timely, secure or error-free use of the service.

To the fullest extent permitted by law, DILEMMA shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.


12. Indemnification

You agree to indemnify and hold harmless DILEMMA from any claim arising out of your breach of these Terms.


13. Governing Law

These Terms of Service are governed by French law.

Any disputes shall be subject to the jurisdiction of the competent French courts.


14. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time.

Continued use of the website constitutes acceptance of those changes.


15. Contact Information

Questions about the Terms of Service should be sent to:

hello@dilemma.fr